Third Party Reviews Reviews For Sport Clips Haircuts of Gurnee

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5 rating

06/03/21
Bernie M. Google

Excellent experience.

1 rating

06/02/21
Andrew H. Google

The gurnee location is terrible. Twice they messed up. $30 for a poor haircut just to spend another $30 for hat cause you?ll need it Take the 15 drive and go to libertyville.

1 rating

05/04/21
Ken P. Google

Never going back! Their wait time is usually double from the time they give you. Tried three times over the last year and a half hoping that things have improved, but only have gotten worse

Rated 3.2 out of 5.0 based on 44 Client reviews

Bernie M. | June 3, 2021
Google

Google
Google

" Excellent experience."

Excellent experience.

Andrew H. | June 2, 2021
Google

Google
Google

" The gurnee location is terrible. Twice they messed up. $30 for a poor haircut just to spend another"

The gurnee location is terrible. Twice they messed up. $30 for a poor haircut just to spend another $30 for hat cause you?ll need it Take the 15 drive and go to libertyville.

Ken P. | May 4, 2021
Google

Google
Google

" Never going back! Their wait time is usually double from the time they give you. Tried three times "

Never going back! Their wait time is usually double from the time they give you. Tried three times over the last year and a half hoping that things have improved, but only have gotten worse

J J. | April 15, 2021
Google

Google
Google

" Have always gotten a decent hair cut, but went yesterday and received a hair cut that makes me not "

Have always gotten a decent hair cut, but went yesterday and received a hair cut that makes me not want to go back. The stylist was using the cutter very rough and gave me what looks to be cut marks on my neck. She did not follow the style I would normally get. She was very unfriendly and kept trying to sell me services I had already said I did not want.

John P. | March 26, 2021
Google

Google
Google

" The visit itself was very nice. The stylist took a tad longer than average but her attention to be "

The visit itself was very nice. The stylist took a tad longer than average but her attention to be a perfectionist was worth it. Now at the counter I was charged $21 and left a $4 tip to round off at $25. I was charged $30. Not $25. I call and the manager isn't there. So they took my name and number. He called me the very next day offering to fix the error and I got the $5 bucks posted back. Just hope it was an error and not something to happen again. I really liked the stylist used and would like to keep coming back.

John P. | March 20, 2021
Google

Google
Google

" The visit itself was very nice. The stylist took a tad longer than average but her attention to be "

The visit itself was very nice. The stylist took a tad longer than average but her attention to be a perfectionist was worth it. Now at the counter I was charged $21 and left a $4 tip to round off at $25. I used a certain card that sends me an alert of the amount used and I was charged $30. Not $25. I call and the manager who isn't there, is who I have to talk to. She took my name and number. Will update once settled.

sameena k. | March 16, 2021
Google

Google
Google

" The hairstylist Jessica cut my ex?s hair (white and Muslim). She did a good job. She was gruff towa"

The hairstylist Jessica cut my ex?s hair (white and Muslim). She did a good job. She was gruff towards me but I just figured she had a rough day. I tipped her well. I do remember the first time I got my son?s haircut, she was gruff with me although I was very polite. The second time she cut my son?s hair she was discussing her personal issues and I stayed reserved. It didn?t seem appropriate to give her advice on her legal problems. I went by this past Sunday to have my son?s haircut. She was gone for a family emergency. I decided to have someone else cut my son?s hair. It was an 1 and 45 minute wait. We went to the pet store next door and left our phone number so they could text us. When we returned an hour later despite never getting a text, we still had 1 hour and 45 minutes for our turn. I patiently waited for a stylist to come to the front desk and canceled our turn. I just figured they were busy. The following day the owner Kenneth calls saying Jessica didn?t want to cut my son?s hair because I made her uncomfortable. I asked what happened? He said the other girls said I caused a commotion. I was surprised. I told him everything that happened and said he could check his videos to see nothing out of the ordinary happened. Today, Kenneth told me that Jessica will cut my son?s hair ( who looks white ) but they don?t want me (a brown Muslim woman) there. It is sad to see this level of discrimination in this day and age.

Patrick O. | February 23, 2021
Google

Google
Google

" Checked in online, 0 min wait. 2 employees on duty, waited 20 min and the employees were in back ta"

Checked in online, 0 min wait. 2 employees on duty, waited 20 min and the employees were in back talking. No other customers in chairs or being helped. Has to be the worst sports clips around. Just a matter of time before it closes due to poor customer service and the owners inability to hire and train. In response, if you were there why didn?t you come out and tell the customers that it was going to be a bit? Learn how to communicate. I really don?t think you were present as I didn?t see you anywhere in the building. Any business should put employees first but good owners can do that and communicate to the customers at the same time.

kerry f. | December 20, 2020
Google

Google
Google

" WORST EXPERIENCE EVER! I will never EVER visit a SportClips again. I set my appointment on-line. To"

WORST EXPERIENCE EVER! I will never EVER visit a SportClips again. I set my appointment on-line. Told the store that we were there waiting word in our car. When they told us to come it, we entered to see all three "stylists" were busy and they proceeded to tell us it would be a :15 minute wait. I explained that we were JUST THIS SECOND told to come in for the appt, they said something to the effect of ?it?s first come first serve?. We waited, and waited and waited. After over :20 minutes, two stylists were done. There was no acknowledgement of any kind as they quite slowly cleaned up their station then disappeared. Just disappeared. Both of them ? gone, through some secret door in the back, leaving three of us w/ a kid a piece standing stunned in the waiting area. Never again will I ever give my hard earned money to people with an obvious lack of work ethic. I?m in the hospitality business and have many many good hard working friends that have lost their job due to this pandemic. To see people with such a lack of hospitality and work ethic made me physically sick. BAD REVIEW ? NEVER AGAIN!

Bucky E. | November 13, 2020
Google

Google
Google

" Pricey, quick but good service."

Pricey, quick but good service.

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Third Party Reviews Reviews For Sport Clips Haircuts of Gurnee

Bernie M. | June 3, 2021 Google Google Google

Andrew H. | June 2, 2021 Google Google Google

Ken P. | May 4, 2021 Google Google Google

J J. | April 15, 2021 Google Google Google

John P. | March 26, 2021 Google Google Google

John P. | March 20, 2021 Google Google Google

sameena k. | March 16, 2021 Google Google Google

Patrick O. | February 23, 2021 Google Google Google

kerry f. | December 20, 2020 Google Google Google

Bucky E. | November 13, 2020 Google Google Google

Bernie M. | June 3, 2021
Google

Google
Google

Andrew H. | June 2, 2021
Google

Google
Google

Ken P. | May 4, 2021
Google

Google
Google

J J. | April 15, 2021
Google

Google
Google

John P. | March 26, 2021
Google

Google
Google

John P. | March 20, 2021
Google

Google
Google

sameena k. | March 16, 2021
Google

Google
Google

Patrick O. | February 23, 2021
Google

Google
Google

kerry f. | December 20, 2020
Google

Google
Google

Bucky E. | November 13, 2020
Google

Google
Google